Q: What is Software Installation and Setup?
A: Installing new software on your computer and setting all the options and properties settings of the program to optimal values. Sometimes problems are encountered that can only be resolved by communicating with the software manufacturer or the manufacturer of your computer or one of its peripheral devices.

Q: What is Software Configuration?
A: Setting all the options and properties settings of the program to optimal values.

Q: What is Computer Configuration?
A: Setting all the options and properties settings of the computer to optimal values.

Q: What is Network Configuration?
A: The layout and settings of every computer and piece of equipment on your LAN (Local Area Network) or Intranet. This includes devices like routers and gateways that interconnect your LAN with other LANS or the Internet.

Q: What is Database Design?
A: Database servers like SQL Server, Sybase, Oracle, and DB2 are  referred to as RDBMS which stands for Relational Data Base Management System. The word Relational in this name refers to the way related information is stored and organized. In the real world items of business data are also related. Good database design faithfully embodies and reproduces these real world relationships into a data model which can be represented electronically. This electronic data model can be viewed graphically or used to create the tables and other database structures necessary to store and retrieve data.

Q: What is Database Implementation?
A:  Creating the tables and other database structures necessary to store and retrieve data must be done before any data can be stored in a database. Reading, Writing and Updating the data in a database system is done by submitting SQL queries to the database server. The SQL Queries must be written before any data can be written to or read from the database.  

Q: What is a Multi-User System?
A: A Multi-User system allows several people to access data from the same database at the same time. It is commonly implemented using a RDBMS Server like SQL Server, Sybase, Oracle or DB2 to do the really tricky stuff like handling record locking and other conflicts that might arise like 2 airline agents trying to book the same last seat on a busy flight.

Q: What is a Work Flow Automation Script?
A: A Work Flow application has tasks that must be completed by several people on their computers. This flow is analogous to the path a piece of paper takes in a paper based system. An example would be a purchase requisition which needs to be created by the person requesting an item then approved by his manager and possibly their manager before being approved. After approval the requisition would be routed to the Purchasing Agent who might split the requisition into several Purchase Orders before submitting them to their manager for Approval and purchase.

MS Word, Office and many other software packages can be "Automated" with small scripts and programs. This feature can be used to customize the software packages to your business and handle work flow.   Automation scripts can also be used to simplify repetitive tasks.

Q: What is Active X Automation and Scripting?
A: ActiveX® controls are among the many types of components that use COM technologies to provide interoperability with other types of COM components and services. ActiveX controls are the third version of OLE controls (OCX), providing a number of enhancements specifically designed to facilitate distribution of components over high-latency networks and to provide integration of controls into Web browsers. These enhancements include features such as incremental rendering and code signing, to allow users to identify the authors of controls before allowing them to execute. 

Active X Controls can be controlled and manipulated by scripts and programs. WSH (Windows Scripting Host) scripts are very useful for this.

Q: What is Windows Scripting Host Scripting?
A: Windows Scripting Host (WSH) is a language-independent scripting host that allows you to run any script engine on the Windows operating system. For example, one script can be run with the VBScript script engine, and another could be run with Jscript, and yet another could be run with perl. WSH also extends the functionality of the scripting engines it supports by providing access to the Windows Common Object Model (COM) and all of the COM objects built into or installed on a Windows System. Distributed COM (DCOM) provides WSH scripts access to COM objects residing on other systems on a network.

Q: What is Dynamic Data Exchange?
A: Windows DDE (Dynamic Data Exchange) sends messages between applications that share data and uses shared memory to exchange data between applications. Applications can use the DDE protocol for one-time data transfers and for continuous exchanges in which applications send updates to one another as new data becomes available.

Q: What is AppleScript?
A: AppleScript is an English-like language used to write script files which can control the actions of the Apple Macintosh computer and the applications which run on it. Scripts can make decisions based on user-interaction or by parsing and analyzing data, documents or situations. AppleScript scripts can automate much of what you do, make actions on your computer more productive.

Q: What is an Electronic Form?
A: An on screen form that can be used to gather data from users or to display data in a form that can be printed out and look like exactly like the paper form that it replaces.

Q: What is a Spread Sheet?
A: A spread sheet represents data in a table like fashion consisting of rows of data organized in columns. Spread Sheet Programs like Lotus 123 and Microsoft Excel are like erector sets for building these smart self calculating marvels. Spread sheets can be used to calculate and display financial projections or financial statements.

Q: What is Data Table?
A: A Data Table is a database object that stores 1 or more rows of tabular data stored in columns. Data Tables can be linked together or related by a common column. 

Q: What is an Accounting System Add-On?
A: A small external custom program, script or database stored procedure that performs some special task that could not be performed by the accounting system by itself as received from its manufacturer.

Q: What is MS Access Scripting?
A: Automation scripts that manipulate data in MS Access. These types of scripts can be used for Work Flow automation to repeat tedious tasks.

Q: What is MS Outlook Scripting?
A: Automation scripts that send receive or manipulate e-mail data in MS Outlook. These types of scripts can be used for Work Flow automation to repeat tedious tasks.

Q: What is MS Word Scripting?
A: Automation scripts that send receive or manipulate word processor data in MS Word. These types of scripts can be used for Work Flow automation to repeat tedious tasks.

Q: What is MS Excel Scripting?
A: Automation scripts that send receive or manipulate Spread Sheet data in MS Excel. These types of scripts can be used for Work Flow automation to repeat tedious tasks.

Q: What is MS Office Scripting?
A: Automation scripts that send receive or manipulate data in MS Office Applications. These types of scripts can be used for Work Flow automation to repeat tedious tasks.

Q: What is SSL?
A: The SSL (Secure Sockets Layer) Handshake Protocol was developed by Netscape Communications Corporation to provide security and privacy over the Internet. The protocol supports server and client authentication. The SSL protocol maintains the security and integrity of the transmission channel by using encryption, authentication and message authentication codes. SSL is widely used to protect sensative information like E-Commerce credit card and customer data.

Q: What is Back Office Development?
A: Application Programs that run on servers (dedicated computers located in closets or data centers which are not normally used by humans). They might be utility programs for massaging or converting data or the middle tiers of a client server system. Back End Server programs are a way to plug in specific new functionality to the programmable database and server programs that support your company.

Q: What is a SQL Server Add-On?
A: ?A stored procedure or external stored procedure program or script that performs some special task that could not be performed by SQL Server by itself as received from Microsoft.

Q: What is a Crystal Report?
A: Crystal reports is a tool for creating reports based on the information in a RDBMS (Relational Data Base Management System). The reports can show the latest data in the database or the data for a particular date. 

Q: What is System Administration?
A: Setting all the options and properties settings of the programs you use to optimal values.

Q: What is Data Conversion?
A: Converting or transforming data from one format to another format. 

Q: What is Data Migration?
A: Exporting data from one database system and Importing that same data into a new database system.

Q: What is Data Import and Export?
A: A Data Export takes all the data in a database system and exports it to a file in a standard de limited format. A Data Import takes standard de limited data from a Data Export File and loads it into a database system.