Who should read this document?
A: You should read this if you are interested in learning about RTZ Software Inc.

Q: What is RTZ Software Inc?
A: RTZ Software is a software consulting company. RTZ Software provides software solutions to real world problems. From Multi-User Client / Server database systems to complete E-Commerce Web Sites.

Q: How small of a job does RTZ Software handle?
A: No job is too small for us to handle. There is a 2 hour minimum charge for each on-site visit.

Q: It seems everyone is a "Web Designer". Why should I work with You?
A: With just a telephone connection and HTML Web page building software anyone can claim to be a "Web Designer". Understand that just because an individual may appear to know more than you does not make them a professional in the field or give you the best opportunity for success. How your business will be perceived is dramatically effected by the functionality of your site, the quality of your graphics as well as how you work your site once it is launched. Since we offer design, hosting and maintenance services, you will be working with one company. We provide the full range of services that you will need to set up and maintain your business presence quickly and easily on the Internet. We take all the guesswork out of the process and will work closely with you to keep you informed and ensure that your web site meets your needs and expectations. The result is a professional web site that reflects your company's image and style and promotes confidence in your customers. For a more in depth discussion on what to look for when hiring a web design firm click here ???

Q: What makes Your Company different?
A: Several things: We understand small and medium sized businesses. Our experienced staff will develop a web site that's effective and easy to navigate. For a web site to have impact, good design is critical. Our designers are some of the best in the business. Your business will grow and change, and your web site will need to grow as well. Our unique company architecture gives your site the flexibility to adapt to your changing business needs. We have very high standards. We know that quality counts. You get real value from working with us. We can help save you lots of money because you only buy what services you really need.

Q: Can your company save me any money ?
A: We can save you hundreds if not thousands of dollars a year by building your site with the most professional web site management software in the industry. If you plan on doing web site updates in the future then you absolutely need a way to update your web site without having to go through every page to make modifications. Our web site management techniques give you the flexibility and affordability to make updates regularly without the high costs associated with maintaining a presence on the web.

Q: How long have you been creating web sites?
A: Our first web site, the home page for RTZ Software, was initially designed in 1994. However, our lead designer, Seth Snyder, has been involved with the Internet for over 10 years, since 1990.

Q: Our company is not located in your state.... will that be a problem?
A: Absolutely not. Most of the web site design work we do are for organizations located around the country. The Internet is without boundaries, and therefore you can have your site designed by our firm here in Miami Florida, have it hosted in another part of the country (or anywhere else on earth, for that matter), and access it locally in your area. It's a new world, and on the WWW, distance disappears. Your criteria can therefore be focused on price, quality, and customer service - three reasons why our firm is repeatedly chosen by companies nationwide who want a distinctive and successful web presence that stays within their budget.

Q: Who Owns The Copyright of The Material On My Site ?
A: Lots of site developers own the copyright on sites they do for their clients. Not here! We don't work for ourselves, we work for our clients. When we do a site for them, it is for them, not us. Our time is paid for and the end product belongs to the person who pays the bill. Even if you allow us to put a site credits link on your web pages that doesn't mean we own any copyrights to your site. Think of it like a painting. You own the piece of art but the artist's name appears on it as a testimony to his/her pride in his/her accomplishment. U.S. Copyright law requires there to be a written statement, to transfer the copyright ownership from the author/creator to another. We will provide such a statement, upon completion of the project and full payment of all fees due us.

Q: Does your Company's name and logo have to appear on the pages you design for me?
A: No. We like to put a "site credits" link to our web site on the first page of a site, so others can easily determine who designed and built your site. When clients include a "credits" or "colophon" page in their site, we like to be listed there, as well. This is solely to the discretion of our client and it won't affect the amount of our fee, regardless of the decision.

Q: Do we need to sign a contract or get lawyers involved to use your design services?
A: No. We tried to make doing business with us very easy and simple. When you place your order for a special package web site or accept our quotation to supply a custom designed site, you agree to our terms of use and our acceptable conduct policies.